Distributor Case Study

Customer Growth Journey with US Logoworks, LLC

With

Louis Feraca

EMPLOYEES

5 - 10

Headquarters

Fayetteville, NC

Website

https://www.uslogoworks.com/

ON COMMONSKU SINCE

2018

Founded in 2007 as a one man operation in Fayetteville, NC by Louis Feraca, US Logoworks, LLC quickly grew to 5 employees by 2008, 8 employees by 2009, and now stands at 9 employees and approximately $2 million in annual sales.

Before joining commonsku in 2018, US Logoworks workflow was managed by a custom booklet in Excel, and while it did the job, Feraca admits it was a bit primitive. How would he describe the switch to commonsku in one word? “Wahoo!”

Now running their workflow, the team at US Logoworks has found that tracking orders across multiple desks has been a breeze! “Before commonsku, collaboration was almost impossible,” Feraca recalls, “ having to write each PO from scratch and prepping repeat sales was so time consuming. Now that’s just a click of a button, and for repeat sales we pull it up, update prices, and viola!”

Feraca notes, “ With our old system, one support person could handle about $500K in sales. We now have one of our people handling almost $1 million without being overwhelmed. Gamechanger.”

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