These resources will help prepare you for your transition to commonsku.
1 week after go-live date
1 month after go-live date
2 months after go-live date
If your team needs to speak with a human, they can reach out to our Success Team through our in-app live chat. We operate Monday through Friday from 8 am - 8 pm EST. Outside of these hours, we have a support email your team can use for emergencies.
Log in to your account and click the green activate button in the top right-hand corner of your screen.Activate Your Account
Pick a date where the team can be available and will have time to dedicate to the training. Plan a kick-off meeting with your team to explain what commonsku is, why you’re making the change, and how it will improve their day-to-day.
Ideally you should start fresh with a new system. We recommend you take the time to clean up your client data so that only the most accurate and updated information is imported into commonsku.
You can download our template, add your client data, and we'll take care of the rest.Download Template
Ultimately running your stores using our Shops feature will minimize rekeying and create a more streamlined workflow for you and your team.
If you need help moving your stores you can book a Shops Consultation callBook a Shops Call
Are you changing to QuickBooks or updating from Desktop to Online?Help Article
Commonsku integrates with HubSpot and MailChimp. You can sync your contacts from commonsku to HubSpot/Mailchimp to send newsletters or enter them into workflows, create campaigns, landing pages, and manage your social media. You will be able to view your campaign activity inside commonsku on the client page.
Switching over to a new system provides a great opportunity to reach out to your customers to explain these exciting new changes and the benefits to them. Let your clients know about the new presentations and online approval process, or cool new features like Client Portals and Shops.Communicate With Your Clients
Companies who join commonsku benefit not only from great software that dramatically improves their workflow but from ongoing education, events, and peer support.
As you prepare to onboard, you can check out our customer testimonials to hear from other distributors about their onboarding and transition experiences, and how their businesses have changed with the help of commonsku.